LogDateNeed a hand?
Tell us what's stuck and what you expected to happen. We usually reply within a day or two.
Write to support.
Include your LogDate handle or account email, your device and browser, and what happened.
Common questions
I can't sign in.
LogDate uses passkeys, not passwords. If your browser says passkeys aren't supported, switch to Safari on iPhone, Chrome on Android, or your phone's main browser.
Lost the device with your passkey? Email support and we'll help you get back in.
I'm being billed and I don't know why.
Subscriptions are billed wherever you bought them. Cancel in the same place, or send us the receipt and we'll look into it.
I want to delete my account.
Email privacy@logdate.app with your LogDate handle or account email. We confirm within a business day and finish within 30 days.
We remove your account and everything synced to the cloud, including entries, photos, videos, and voice notes.
Subscriptions bought through the App Store, Google Play, or another store must be cancelled in the same place.
I need to report a concern.
Use the report page for abuse, safety, impersonation, fraud, or infringement concerns connected to LogDate.